It is our goal to provide a continuous supply of safe drinking water to our customers.  Safe water means being free of contaminants that can cause disease or be toxic to a consumer.  Also we want to ensure that we optimize the treatment process so as to provide the best water possible by providing water that is of greater quality than that required by the Environmental Protection Agency and the Tennessee Department of Environment and Conservation. 

Water Billing/New Service/Service Cancellation services processed at City Hall Business Office.

The following goals are established for use in the water treatment process:

Name Goal MCL Range pH, finished  7.0-7.6        N/A  6.5-8.0 Chlorine residual, pre     0.08-0.10 mg/l        4.0 mg/l   Chlorine residual, post 2.0-2.5 mg/l    4.0 mg/l   Fluoride, finished   1.00 mg/l          2.0 mg/l   0.9-1.3 Iron, finished     <0.020 mg/l     0.3 mg/l   Manganese, finished    <0.040 mg/l    0.050 mg/l   Turbidity, settled     0.5-0.8 NTU  N/A   Turbidity, finished     <0.10 NTU    0.3 NTU   Permanganate, Flocc  (Low Raw Mn)   0.5-0.75 mg/l   N/A

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American Water Works Association				Center for Disease Control & Prevention (CDC)
Environmental Protection Agency (EPA)				TDEC: Water Pollution Control
TN Associations of Utility Districts